ICCS
ICCS
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  • NEWS & MEDIA
  • BLOG
  • CONTACT US
  • More
    • Home
    • About
      • MISSION AND VISION
      • WHY ICCS
      • CORE VALUES
      • OUR PARTNER
      • ICCS OVERVIEW
      • LEADERSHIP TEAM
    • INDUSTRY
      • DTH
      • AUTOMOTIVE
      • BANKING & FINANCE SERVICE
      • E-COMMERCE
      • FMCG
      • HEALTHCARE
      • INSURANCE
      • RETAIL
      • STARTUPS
      • IT/ITES
      • TELECOMMUNICATIONS
      • TRAVEL & HOSPITALITY
      • UTILITY
    • SERVICES
      • CUSTOMER LIFE CYCYLE
      • CHAT AND EMAIL
      • BACK OFFICE SERVICES
      • MARKET RESEARCH
      • TECH SUPPORT SERVICES
      • FINANCE & ACCOUNTING
      • STAFFING
    • CAREERS
      • EMPLOYEE-VERIFICATION
      • JOIN US
    • Investor Relations
      • Business Details
      • MOA and AOA
      • Board of Directors
      • Terms and Conditions
      • Composition of Committees
      • Codes and Policies
      • Financial Information
      • Shareholding Pattern
      • Key Managerial personnel
      • Grievance Redressal
    • NEWS & MEDIA
    • BLOG
    • CONTACT US
  • Home
  • About
    • MISSION AND VISION
    • WHY ICCS
    • CORE VALUES
    • OUR PARTNER
    • ICCS OVERVIEW
    • LEADERSHIP TEAM
  • INDUSTRY
    • DTH
    • AUTOMOTIVE
    • BANKING & FINANCE SERVICE
    • E-COMMERCE
    • FMCG
    • HEALTHCARE
    • INSURANCE
    • RETAIL
    • STARTUPS
    • IT/ITES
    • TELECOMMUNICATIONS
    • TRAVEL & HOSPITALITY
    • UTILITY
  • SERVICES
    • CUSTOMER LIFE CYCYLE
    • CHAT AND EMAIL
    • BACK OFFICE SERVICES
    • MARKET RESEARCH
    • TECH SUPPORT SERVICES
    • FINANCE & ACCOUNTING
    • STAFFING
  • CAREERS
    • EMPLOYEE-VERIFICATION
    • JOIN US
  • Investor Relations
    • Business Details
    • MOA and AOA
    • Board of Directors
    • Terms and Conditions
    • Composition of Committees
    • Codes and Policies
    • Financial Information
    • Shareholding Pattern
    • Key Managerial personnel
    • Grievance Redressal
  • NEWS & MEDIA
  • BLOG
  • CONTACT US

ABOUT US

 As a leading provider of Business services in India, ICCS garners a highly responsive structure to resonate with its client’s individual needs.

Your Partner in Growth

 As a leading provider of Business services in India, ICCS focuses on creating partnerships which go beyond usual business. Rather than being just a service provider, we believe in the “partnership approach” and function as your extended arm to help you achieve your business goals. 

WHAT WE OFFER

Cost Effective Solutions

Servicing a diverse client portfolio, we are competent to create customized, scalable, agile, cost effective solutions.

Business Intelligence

We facilitate benefit realization by providing actionable insights to perceive the requirement and bring efficiency.

Technological Assistance

Championing technological solutions that are inclusive and at par with the global standards to deliver unsurpassed results.

Industry Experience

 Being trusted outsourcing partner with top of the order leadership, we align our people, process and technology to your values.

OUR DIGITALLY-ENABLED OFFERINGS

AI & Data Services

Customer Experience Management

Customer Experience Management

We seamlessly blend human expertise with cutting-edge technology, driving efficiency that empowers teams to surpass customer expectations and fuel business growth.

 

  • Digital platforms (iQMS, LMS, HRMS)
  • Real time agent assist
  • Research & modelling (market assessment, planning & strategy)
  • Sentiment analysis
  • Data management & analytics
  • BI and MI solutions

Customer Experience Management

Customer Experience Management

Customer Experience Management

 Our digitally-driven next-gen CX solutions transform your customers’ experience; resulting in better engagement and happy customers 

 

  • Digitally powered CX
  • Omni-channel CLM support: chat, email, phone, social media
  • Customer onboarding and Account management
  • KYC and Welcome calling
  • Customer management
  • Customer retention and Win-back
  • Helpdesk Support Services

Revenue Enhancement (Sales & Fulfillment)

Revenue Enhancement (Sales & Fulfillment)

Revenue Enhancement (Sales & Fulfillment)

 We build, enhance, and streamline your acquisition initiatives with customized solutions for: 


  • Lead management
  • Full cycle selling
  • Digital journey completion
  • Assisted sales
  • Upsell
  • Cross-sell
  • Service-to-sales
  • Collections
  • Order fulfillment 

Specialized Business Services

Revenue Enhancement (Sales & Fulfillment)

Revenue Enhancement (Sales & Fulfillment)

 With streamlined processes that drive efficiencies consistently, we help you foster business growth at every step.

 

  • Transformational Consulting (Six Sigma) and Process Optimization
  • Human Resource Outsourcing Services
  • Finance & Accounting Services
  • IT & Infrastructure Management
  • Security & Compliance Management

HEAR FROM OTHERS

AFFILIATIONS & CERTIFICATIONS

Our Partners

Contact Us

Better yet, see us in person!

We love our customers, so feel free to visit during normal business hours.

ICCS

Industrial Plot No. A-91, A-Block, Sector 2, Noida, Gautambuddha Nagar, Uttar Pradesh, 201301

Tel: +91 120-4885050 Email: info@iccs.in

 ©  Copyright @ INSIGHT CUSTOMER CALL SOLUTIONS LIMITED 2025. All Rights Reserved. 

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